Cannot change direct debit
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-07-2024 04:20 PM
I want to change bank but the "Change Direct Debit" button grey out, how can I get it enabled?
Thanks!
1 REPLY 1
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-07-2024 06:30 PM
Hi @cchung58,
Welcome to the EE Community. 🙂
I'm sorry to hear you're having problems updating your direct debit details online.
Our Mobile Guides will be happy to help if you get in touch on 150.
James

Related Content
- I want to change my card details in Contracts & Billing
- Roaming Inclusive Extra Changed Mid-Contract – What Are My Options? in Offers & Add-ons
- Device plan Bills/Payments in EE app and website
- Change address for delivery in Orders
- Legacy and 2020 customers If you move from an older pack to our newer pack ran in Pay as you go