Cancel plan

[Bosiu]

Hello

i need help. I don’t know how to cancel my plan. I want to cancel because I’m paying to much for it

[Chris_B · Accepted solution]

@Bosiu   If you want to terminate your contract you need to call customer services to give 30 day’s notice,  you’ll be required to pay off the remaining term of that contract and you’ll get a 4% discount on that remaining cost.  

[romjonmo]

@Chris_B  when you say pay off the remaining term is on for that month or whats left on your plan

[Leanne_T]

Hi @romjonmo 

This would be the amount to cancel the contract, you can find full information in our How Do I Cancel My Contract with EE? Help page. 

Leanne.

[XRaySpeX]

@romjonmo : No, it's for all the months until the end of your contract term. You'll get a 4% rebate on that.

[romjonmo]

what happens if i cancel during the 30 days

[Katie_B]

Hello @romjonmo. 

To cancel your account you will be required to provide a 30 day notice period. 

Are you wishing to close an account earlier?

Katie

[XRaySpeX]

Cancel what? Do you mean cancel your previous cancellation? If so, your cancellation will be withdrawn.

[abhimanyu1998]

actually i am on 2 plan.one regular plan and one unlimited data plan. i want too discontinue the unlimited data plan.

[XRaySpeX]

@abhimanyu1998 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.