Cancel plan
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13-04-2023 07:56 AM
Hello
i need help. I don’t know how to cancel my plan. I want to cancel because I’m paying to much for it
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13-04-2023 08:07 AM
@Bosiu If you want to terminate your contract you need to call customer services to give 30 day’s notice, you’ll be required to pay off the remaining term of that contract and you’ll get a 4% discount on that remaining cost.
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13-04-2023 08:07 AM
@Bosiu If you want to terminate your contract you need to call customer services to give 30 day’s notice, you’ll be required to pay off the remaining term of that contract and you’ll get a 4% discount on that remaining cost.
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29-09-2023 02:56 PM
@Chris_B when you say pay off the remaining term is on for that month or whats left on your plan
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29-09-2023 03:55 PM
Hi @romjonmo
This would be the amount to cancel the contract, you can find full information in our How Do I Cancel My Contract with EE? Help page.
Leanne.
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29-09-2023 09:23 PM
@romjonmo : No, it's for all the months until the end of your contract term. You'll get a 4% rebate on that.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-10-2023 10:08 PM
what happens if i cancel during the 30 days
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04-10-2023 07:44 AM
Hello @romjonmo.
To cancel your account you will be required to provide a 30 day notice period.
Are you wishing to close an account earlier?
Katie
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04-10-2023 02:11 PM
Cancel what? Do you mean cancel your previous cancellation? If so, your cancellation will be withdrawn.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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24-12-2023 08:36 PM
actually i am on 2 plan.one regular plan and one unlimited data plan. i want too discontinue the unlimited data plan.
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24-12-2023 08:51 PM
@abhimanyu1998 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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