08-09-2025 01:19 AM
Solved! See the answer below or view the solution in context.
08-09-2025 08:49 AM
Welcome to the Community.
It's a shame to hear that you're thinking of leaving us, and if you'd like to chat about this further, please feel free to speak with our team directly.
Just adding to the great advice above from @XRaySpeX, we have a lot of handy information on our help page How Do I Cancel My Contract with EE?
Linzi
08-09-2025 01:17 AM
Need to cancel my phone account
08-09-2025 04:24 AM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term. It will basically be months left x monthly charge - 4%.
08-09-2025 08:49 AM
Welcome to the Community.
It's a shame to hear that you're thinking of leaving us, and if you'd like to chat about this further, please feel free to speak with our team directly.
Just adding to the great advice above from @XRaySpeX, we have a lot of handy information on our help page How Do I Cancel My Contract with EE?
Linzi