Cancel contract

[BM4]

I have 2 contracts on my account and one of them ends on 24th October. Do I have to wait until the 24th to cancel or can I cancel the contract tomorrow when I make this month's bill payment? Any advice would be appreciated, thank you.

[Michael_D]

Hi @BM4 

Thanks for coming to the community.

It will depend on what you want to do with the number as to how long it will take and what steps you need to take.

Would you be looking to move the number to another network, transfer it to pay as you go on EE or cancel it completely?

Michael

[BM4]

Hi Michael_D

I'm looking to cancel it completely

[XRaySpeX · Accepted solution]

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract.