I recently renewed my ee SIM only contract and it's been running for a few months now.
Recently the service in my area has deteriorated. I now get almost no data.
I have contacted customer services constantly but they give the stock reply that my serving cell has no problems.
Of course we all know a single complaining customer is ignored as statisticly insignificant so there is nothing I can do. My complaint will never get escalated to the engineers on the ground.
Is it possible to break contract, port my number and move to another network or am I stuck for years paying for non functioning service.
Thanks
Steve
