Cancaelling my contract outside the UK
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09-10-2024
09:47 AM
- last edited on
09-10-2024
11:12 AM
by
rvince
Hi,
My contract is going to end in June 2025. I have left the UK and I want to cancel my contract.
I cannot call 150 from outside the UK, therefore please send me a final bill.
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Thanks,
Gunel Mammadova
Solved! See the answer below or view the solution in context.
Accepted Solutions
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09-10-2024 12:08 PM
Thanks for coming to the community.
We're not able to cancel the contract for you here. If you are wanting to cancel now, you would need to give our team a call to arrange the cancellation. If you are abroad, you can call +44 800 079 8586 using Skype to speak to the team.
If you are in contract until June 2025, you would need to pay off the rest of the contract on the final bill after it is cancelled, or you can carry on paying monthly and call to cancel just ahead of the final month of the contract.
Michael
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09-10-2024 12:08 PM
Thanks for coming to the community.
We're not able to cancel the contract for you here. If you are wanting to cancel now, you would need to give our team a call to arrange the cancellation. If you are abroad, you can call +44 800 079 8586 using Skype to speak to the team.
If you are in contract until June 2025, you would need to pay off the rest of the contract on the final bill after it is cancelled, or you can carry on paying monthly and call to cancel just ahead of the final month of the contract.
Michael
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09-10-2024 08:35 PM
It's really a choice of paying it all off now less a small amount (4%) or spreading the whole amount over the next 9 months.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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