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Can you reduce premium rate limit?

BTH
Contributor
Contributor

So I've been struggling with some thing and I always find myself going all the way up to the limit on my premium rate billing. Per some advice, I want to reduce the maximum amount it can be used for to help me regain control of it but can't seem to find any clear route to be able to do this.

Does anyone know if there is an easy way to do this? If not, what is the exact process to sort this out?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Stop calling Premium Rate Nos. Not many peeps do.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@BTH  Text SPEND CAP to 150 and set a spend cap limit 

 

please read THIS about spend cap

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.