Can’t pay bill

Eoin3
Explorer

‎11-03-2024 11:56 PM

I’m trying to pay my bill from abroad. I can’t use the app as it says it’s in maintenance. I can’t login to my ee online as it says that’s in maintenance. Calling is out of hours and texting doesn’t work. How do I pay my bill? 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎11-03-2024 11:59 PM

@Eoin3 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Eoin3
Explorer

‎12-03-2024 12:02 AM

Thanks for trying. That link doesn’t work at the moment. It gives me the same error as my ee. “Sorry you can’t access my ee right now”

 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Eoin3

‎12-03-2024 07:44 AM

Are you able to pay your bill this morning, @Eoin3?

James