Can’t get through

Lydiajayne001 · ‎28-12-2024

Is anyone else having trouble getting hold of an actual advisor? I’ve been stuck in hold for 45 mins with awful Christmas music not one real person yet!

Lydiajayne001 · ‎28-12-2024

Hello, yes I went all through the help pages and wasn’t able to find my answer. Luckily did get through to someone after 1hr 35 mins wait so problems sorted now. Thank you for your time

View solution in original post

Northerner · ‎28-12-2024

Hi @Lydiajayne001

Hold times will be longer at this time of the year.

Have you tried searching the forum for a solution to your issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Lydiajayne001 · ‎28-12-2024

Hello, yes I went all through the help pages and wasn’t able to find my answer. Luckily did get through to someone after 1hr 35 mins wait so problems sorted now. Thank you for your time