My wife and I are currently abroad in Spain. We have 2 phones linked to the same EE account. We had a spend cap of £10.00 set for each phone to enable us to use roaming. Unfortunately this £10 ran out and phone calls, mobile data and outbound texts have been disabled. We are unable to contact EE on the 150 number. There doesn't appear to be a facility on My EE to lift the spend cap. When we go on to the EE website to seek out Live Chat it does not appear when it should. To summarise, I have no way of contacting EE to reactivate our phones. Can anyone suggest anything else?
