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Can I get old call and msg info

Eamadei81
Visitor

‎06-11-2022 05:06 PM

Can I get information of old messages or telephone calls?? I am looking to get some info from January 2020 if this is possible?

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎06-11-2022 05:52 PM

Hi @Eamadei81 

Probably not after this time. You can speak to EE CS on 150 to see if they can help.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎06-11-2022 06:54 PM

@Eamadei81 : You can do that only if you have already purchased Itemised Billing at £2.50 pm. It is not retrospective. Otherwise you need to look in your phone's Call Log.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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