CPI Upgrade Date

tdbegley28 · ‎22-02-2023

Hello all. I seen a thread on here last year from someone asking about upgrading to miss the increase and advised that any upgrades after March 1st 2022 would not be subject to an increase until March 2023.
https://community.ee.co.uk/t5/Contracts-Billing/New-contract-or-upgrade-just-before-the-31st-march-w...

I’ve seen the same asked this year and someone answer that you should upgrade after April 1st to avoid an upgrade being subject to the increase.

Does anyone know which it is? Would an upgrade on March 2nd 2023 get an increase on March 31st 2023 or would it’s first increase be March 2024?

Thanks in advance.

XRaySpeX · ‎22-02-2023

The date you upgrade is irrelevant to this. You may well upgrade in the middle of a billing month but when you upgrade you do not change your existing billing date. You will miss this annual increase if your 1st billing date after you upgrade is on or after 31 March.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎22-02-2023

The date you upgrade is irrelevant to this. You may well upgrade in the middle of a billing month but when you upgrade you do not change your existing billing date. You will miss this annual increase if your 1st billing date after you upgrade is on or after 31 March.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

n3rding · ‎04-03-2023

I've just spoken to EE Customer Service and they have told me if I upgrade today that I will be impacted by the CPI increase?

Dragonlady4ever · ‎04-03-2023

As far as I'm aware you need to upgrade in March. I've taken a new 24mth Contract on my EE broadband account, effective from 2nd March & was delighted to hear that as this was before the price rise date ( 31st March) there would be no increase for 2023.

Hope this helps

Christine

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