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CONTRACT HAD STARTED BUT NO PHONE ????

T3351D3
Visitor
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My account has said that the contract has started i have a new number given and can see my usage ect. but i havent recieved a phone so im very confused... can somebody please help me. 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @T3351D3

Thanks for coming here. 

When did your contract start? 

Have you downloaded the DPD app to see if they have any deliveries scheduled for you? 

Leanne.

ckins74
Visitor

I havent recieved my phone

Leanne_T
EE Community Support Team

Hi @ckins74

When did you place the order? 

Which model phone, including size and colour have you ordered? 

Leanne 🙂