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Broadband + mobile : other household members

planetf1b
Established Contributor
Established Contributor

‎21-11-2024 08:57 AM

I have an EE broadband account, and EE mobile account in my name. I therefore get discount on mobile plans .

I've heard mixed information about whether other EE mobile accounts *at the same address* can claim any discount.

In my case my wife also has an EE account in her own name. All registered at same address of course.

It wouldn't surprise me if the requirement was that these were all under the same account - reasonable, it's just I've heard a few times this actually isn't required? Can anyone confirm/deny? If it is applicable, what is the process?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎21-11-2024 09:54 AM - edited ‎21-11-2024 09:54 AM

Only contract mobiles under the same EE a/c as the BB are eligible for the multi-product benefits (EE One).

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Simonk243
Contributor
Contributor

‎21-11-2024 04:43 PM

@planetf1b I was wondering the same thing as when we moved to EE broadband my husband was told anyone in the same household could get the discount, which would be better than having one bill for multiple family members as it could get awkward 

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