Bills not loading

Mxxx1 · ‎28-12-2025

I want to see my bills and specifically my final bill but it always shows as cannot load and a problem from your side, I need to acquire the bills even if by email

Northerner · ‎28-12-2025

Hi @Mxxx1

Have you tried both the web portal and the app.

If all fails you'll need to speak to EE CS on 150 or via https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎28-12-2025

Hi @Mxxx1

Have you tried both the web portal and the app.

If all fails you'll need to speak to EE CS on 150 or via https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.