Billing
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
28-07-2024 10:42 PM
Received a email saying July payment has not been processed but my bank account says different
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-07-2024 08:35 AM
Hello @Pw9641.
Welcome to the EE Community.
When was your payment taken from your bank?
Is it showing as pending?
Katie
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-07-2024 01:17 PM
Sent from my iPhone
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-07-2024 01:18 PM
Thanks for getting back to me @Pw9641.
Do you have any other EE accounts such as Home Broadband?
Katie
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-07-2024 05:37 PM
Sent from my iPhone
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
30-07-2024 11:35 AM
Thanks for coming back to us @Pw9641
Could you text BILL to 150, does this confirm the bill has been paid?
The email you've received, is the senders address a genuine EE Email address you've previously received emails from?
Leanne 🙂

- Cant pay my bill until you reconnect services in Contracts & Billing
- what a useless way to post in Contracts & Billing
- Phone bill not due for another 7 days. But EE has restricted my phone in Contracts & Billing
- HELP! Billing Issue, impossible to make contact in Contracts & Billing
- Unable To View Bill in Contracts & Billing