Billing

Xlilyteaguex
Visitor

I have paid £25 of my bill which is £59 and the full £59 is pending to go out my bank tomorrow which I can’t afford I can pay the rest in the 3rd what shall I do? 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Xlilyteaguex When you are billed this starts the automatic process of taking the full payment via your payment method and paying manually after your bill date this just means you have put £25 on your EE account for the next bill.   EE will try and take that full payment on your payment date and if it’s not successful EE will try again around 7 days later.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

@Xlilyteaguex , if you are concerned in any way, you can ring customer service and speak to them, so that they can put your mind at rest.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.