Billing

Jayrox78
Explorer

I need help I bought a new phone yesterday through finance I wanna schedule the payment monthly to 14th off every month but how do I do that and contact ee global 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

If you bought it with a finance agreement (is that FlexPay?) then the monthly DD date & amount would have been determined in the agreement.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Jayrox78  You call customer support to change the billing date.    I doubt you’ll be able to change the first billing date though. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
Jayrox78
Explorer

Cheers mate I’ll email them see what they say 

XRaySpeX
EE Community Star
EE Community Star

If you bought it with a finance agreement (is that FlexPay?) then the monthly DD date & amount would have been determined in the agreement.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@Jayrox78 , there is no email to contact EE customer service, so not sure how you expect to do this.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.