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Billing and Payments not loading.
Sites there doing its scrolling (5mins +) load icon. Cannot see my bills. Advice appreciated.
Just want to see my plan details
All I want to go is look at my bloody plan for my phone, it's been nearly 2 weeks now , I'll keep wasting my time calling. Getting new people every time keep going through the same old thing. And then get a call saying my case is closed. But we're st...
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Stuck With EU Roaming
I'm currently in the US and up until now my phone's been working fine then all of a sudden,nothing. I'm stuck on the EU roaming plan, can't call to change, can't text to change. Had to pay the £5 per day just so i can access my phone.I've been on the...
No Internet and no resolution
I've lost my broadband connection since Monday, I am able to connect to the WiFi but can only access the EE page with the following error message. After logging in, I'm rerouted to the EE homepage. I called up the EE support line only to be told that...
EE digital phone adapter stopped working with corded phone
My mother has an oldish corded phone plugged into a EE digital phone adapter which went dead, no dial tone, would not ring and could not make calls from it, but the EE adapter it was plugged into was still showing a solid aqua light. I tried switchin...
Router issue. The router we have is very large.
We were fitted a router which according to people that have seen it say that it is not something they have seen fitted before. It appears much too big for the job that it does and has become detached from the wall. The door at the bottom won't stay c...
Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Breach of contract terms ? No TV for four weeks
I wonder if anyone can offer any advice. My elderly parents who are customers/victims of BT/ee have had no television for nearly four weeks. We have spent many hours on the phone to EE, performed countless checks again and again. They have had one vi...
EE app not working ever
I have tried several times to log into the app over last few weeks never ever works. I have tried uninstall and reinstall doesn't work just comes up with "sorry there seems to be a problem" I also try to log onto the website and I can't access anythi...
