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can some one help cant clear my basket ,i have cleared all information and cookies aswell

LP067 by New Member
  • 1 Views
  • 0 replies
  • 0 Helpful

Close Account

I want my account closed.....After having a lot of network reception issues, for calls and mobile internet.. I spent many hours talking to support to get nowhere!I was told buy the operator on the 3`rd call to "Use the puk code I requested" = Told to...

Pies83 by Investigator
  • 67 Views
  • 11 replies
  • 0 Helpful

Father moving into retirement home - cancellation fee

Hello,We had to amend the BT bill to my Dad's name (he's 86 years old) as his partner passed away in Dec 23 - we did this at the start of 2024 but the caller said to me that we had to move him to a digital contract / line and wouldn't be any trouble ...

hHoyle by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Loss of inclusive roaming

I’m currently on a full works pay monthly which has inclusive roaming. Just got a text saying that the roaming plans are changing and it looks like they’ll now be chargeable.Is this correct?

DC1973 by Investigator
  • 9710 Views
  • 92 replies
  • 30 Helpful

It's impossible to speak with a human at EE.

Wasted over an hour trying to speak with a human at EE.150 is a waste of time if you have a query not covered by their options.Try seeking help for somebody . It is appalling customer service despite listening to Kevin Bacon saying how great EE is at...

Idle001 by Investigator
  • 88 Views
  • 12 replies
  • 3 Helpful

Devices disconnecting every 5 minutes

Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...

New5 by Investigator
  • 474 Views
  • 30 replies
  • 2 Helpful