14-12-2022 12:55 PM
Hi I got a contract out on the 19th I think it was.
2 contracts.
(Plan) One for 30.30 tariff.
(Flex) And 30.30 for phone
It was direct debit but I want to pay just normal online banking. . I've managed to cancel I think the direct debit from my bank. But not sure.
Ive managed to pay the plan but its saying everything has paid but it hasn't because I didn't pay the flex. the other £30.30.
How do I go about paying the other part. It just keeps saying its paid.. When infact its not.
Hope someone can help me.
14-12-2022 03:35 PM - edited 14-12-2022 03:36 PM
A Flex Plan cannot be paid by DD. It's not a contract buy PAYG.
27-12-2022 12:27 AM
Got it sorted
27-12-2022 08:04 AM
Thanks for letting us know @Dandeanmarkland
Leanne 🙂