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Billing issue

ANT86
Visitor

‎22-09-2024 02:19 PM

Hi 

I am paying 5 odd pounds extra on my bill.

I called in some time ago regarding the issue and I was told that it was not on EE's side and that they can not do something about it as it was a subsection of some sort on the phone, i checked on the phone when I got home as it's my wife's phone and there was non.

I need help to get this sorted out please.

Regards, Antonio 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎22-09-2024 02:55 PM

Hi @ANT86 

Any charges outside of your normal bill will be itemised on your bill. If this is a service outside of EE then you'll need to contact that service provider to cancel.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.