Billing is just daylight robbery

[Nelson31]

I’ve been with EE for less than 3mths and they already hiking my bill up what the actual f##k!!!

l was with Vodafone for almost 10yrs and I never had bills as high as this. I understood EE cost more and was willing to pay for that service but to hike my bill up so soon is nothing but a scam.

Do my contract then I’m gone and I’ll be advising everyone I know to stay clear of Extra Expensive network provider #EE 

[Northerner]

Hi @Nelson31 

Was your contract on a temporary discount. Any charges outside of your plan will be itemised. 

There is no account access on these forums and therefore you need to speak to EE CS on 150 about your bill. 

Thanks 

[Chris_B]

@Nelson31  Sounds like you took out a tariff that had a 3 month discount and that period is now up.     EE had a few of these and they were clearly marked as such. 

[bristolian]

Does your bill show the reason for these extra charges?

[Nelson31]

Had a text saying due to inflation, my bill is going to go up by a extra £6.50 per month.

I never had this off Vodafone? I signed a contract saying it was X amount for 24mths 

[Nelson31]

Just said due to inflation my bill is going up by a extra £6.50 pm

[Nelson31]

Says it’s going up end of march due to inflation,which would mean I’ve had phone for 5mths by then.

never had this with other network providers

[bristolian]

Mid-contract price rises are commonplace across UK network operators.

[NW_Saint]

Vodafone do exactly the same thing

From the  Vodafone website “*Airtime monthly price will increase each April by the Consumer Price Index rate of inflation published in January that year + 3.9%.”

EE would have informed you of this price rise when you took your contract out.

[Chris_B]

@Nelson31   just to add to @NW_Saint  post Vodafone increased prices last year and the year before etc etc as it’s part of their T&Cs. They increased them the same amount as EE do CPI 3.9%.  

You agreed to a contract at the price point and the T&Cs that was agreed too when you took out this contract state a yearly price increase inline with CPi plus 3.9%.  And this would have been explained and you would have had to agree to the T&Cs before you could progress with the order.