Billing date

robh661 · ‎09-06-2025

I’ve just done an upgrade on my broadband, it’s only a modest one, getting the new wi-fi 7, but the contract is due to start on the 11th June, but at the moment by BB bill is generated on or around the 23rd of each month.

The question is, will my BB billing date remain at that date, or will I need to move it back to that date.

That was one question I forgot to ask the guide earlier as we were discussing the upgrade.

XRaySpeX · ‎09-06-2025

Your billing date should be unchanged. Your bills will be adjusted so that you pay for the old & new contracts pro-rata up to & from the date they are switched respectively.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎09-06-2025

Your billing date should be unchanged. Your bills will be adjusted so that you pay for the old & new contracts pro-rata up to & from the date they are switched respectively.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP