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Billing - Apple

Banor1982
Visitor

I have had 10 £4.99 deductions on this months bill.  It just says Apple bill.  Has anyone else had this before?  I haven’t subscribed to anything. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Banor1982   You need to look at your Apple account to see what’s possibly been purchased on your Apple account.   You need to change your Apple ID password and your EE account password.     You also need to take this up with Apple as it’s Apple who have actually billed you via your number.     Might be worth removing the payment method you have setup for Apple Store purchases 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.