Bill

Milly2026
Explorer

Hello ,

 

I have changed my bill date will this work for this month 

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

@Milly2026 

Your bills are usually generated 8 days before the payment is taken from your bank, so any changes you make after the bill was generated will only take effect from next month. 

As you've only recently changed your bill date, this month bill still be taken on the 19th. 

If you're unable to pay on the 19th, please have a look at Help if you have problems paying your bill | EE.
You'll also need to contact your bank directly to stop the Direct Debit. If the DD is attempted but unpaid, we'll automatically try again 7 days later. 

Ali 

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Milly2026 Have you received this months bill ? If you have then no it will not include this month. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I’ve had a text to say will be taken on the 19th but I changed it to 31st
Ali_A
EE Community Support Team

@Milly2026 

Your bills are usually generated 8 days before the payment is taken from your bank, so any changes you make after the bill was generated will only take effect from next month. 

As you've only recently changed your bill date, this month bill still be taken on the 19th. 

If you're unable to pay on the 19th, please have a look at Help if you have problems paying your bill | EE.
You'll also need to contact your bank directly to stop the Direct Debit. If the DD is attempted but unpaid, we'll automatically try again 7 days later. 

Ali