Bill

[Alan241]

Ive been quite lazy in not monitoring my mob phone bill for a while. It’s now much more than I expected the following are of interest :

1) unlimted data use age : do I really need this ?

2) calls to 08456 prefix : not sure of this one.

[Debbie_G]

Hi @Nicola1010.

Welcome to the community.

Have you been able to view a full breakdown of your bill to see the details?

We can’t access accounts here in the community, but our billing guides can help. Please get in touch with them, and they’ll be happy to check your bill with you.

Debbie 🙂

[Garybirkett]

I have a outstanding bill I've been trying to pay now for over a week now it's saying I have added charges for late payment system comes up as systems down every time ??  

[Chris_S]

Hi @Garybirkett I'm sorry to hear that you're having trouble paying your bill.

We have various ways that you can pay your bill, you can find a full list of all these options via this link: Ways to pay your bill

If you've incurred an outstanding balance, I'd recommend speaking to a billing guide, so that they can get this looked into for you.

To speak to a billing guide, you'd just need to dial 150 from your EE phone, or if you're calling from another device, it's 07953 966 150

Chris S

[Jota1888]

Still useless Don't know there **bleep** from their elbow