Bill

[JO19713]

My first bill seems to be double and I can’t get a run down of it to see where extra cost has came from before I make my payment ???

[Chris_S · Accepted solution]

Hi @JO19713 I can imagine it's concerning to see you bill higher than you're expecting.

It sounds like you've received a pro rata first bill, there's a very handy link where you can find an explanation of how first bills work, just click this link here: First bill

Chris S