Bill

Mary123451 · ‎19-07-2026

Hi, on my bill I have services from other companies? What is this?

XRaySpeX · ‎19-07-2026

See Charge purchases to your EE Mobile bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Northerner · ‎19-07-2026

Hi @Mary123451

There is no account access on these forums. You'll need to speak to EE CS on 150.

Your question is very vague.

Anything outside of your contract will be itemised on your bill, and therefore these will be services you or someone on your account has probably accessed.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎19-07-2026

See Charge purchases to your EE Mobile bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Debbie_G · ‎20-07-2026

Hi @Mary123451.

You can use the information in the link shared by @XRaySpeX to help identify what the charges on your bill relate to.

If you need any further help or do not recognise the charges, please get in touch with our customer support team. They'll be able to review your account with you and explain any charges in more detail.

Debbie