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Bill

Lyndondavies
Visitor

‎19-05-2026 11:45 AM

Was told my bill would be £18 every month,  don't understand why I'm paying £22 April,  £20 may?

Was told would be easier,  if next month's is high again I'll leave the company,  I've n̈

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎19-05-2026 12:23 PM

It's probably the Annual price changes from April onwards which you accepted as part of your contract.

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Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎19-05-2026 01:57 PM

@Lyndondavies  Have you looked at the bill breakdown for these months? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Peter_W
EE Community Support Team

‎19-05-2026 03:55 PM - edited ‎19-05-2026 04:12 PM

Welcome to the Community, @Lyndondavies 

As @XRaySpeX mentioned, there's a good chance that this has been the annual price increase that takes effect from your April bill. 

The first month will always be a bit higher due to the reasons outlined in this video, but this should return to the base increased price provided you have no out of allowance charges.

It's definitely worth giving our team a call if you're unsure though, as that way they can give you a full breakdown of any charges.

Peter

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