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Community Activity
App not working
Anyone else getting a blank grey screen when they go to manage their broadband through the app!?
Resolved! Keep old number
Just joined EE but want to keep my old number from previous provider what do I need to do?
Resolved! Itemised billing
Hi.. how do I check my calls/texts in my account
In Egypt and not able to buy additional data pass through text link.
Hi, I. In Egypt and not able to buy the additional data pass through the link I received when I landed.Tried phoning but the IVR system is not recognising my keystroke for 1 to go to mobile and speak with and agent.Any help appreciated, as I'm not ab...
Remotely connecting to my home server via IPv6 pinholes
Hello,I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my...
Resolved! Haven't received Smart Hybrid Connect yet
Hi thereWe haven't yet received our Smart Hybrid Connect and Smart Hub Plus units yet. We placed the order last Friday (2nd May) and today is Wednesday 7th May. We are due to switch 9th May? Thanks
Account
Why does my account say still setting up after a year of being with these I can’t even talk to them through the app or can’t add WiFi 7
EE broadband
I had an engineer come in Wednesday 7th of may to install fibre wifi it was working for about 10 minutes I left the house and came back was not working. I called 150 and was told it could take up to 00:01 on the night for activation. I waited all nig...
Not receiving OTP codes
I have recently moved to EE and kept my number. I can't receive OTP codes. I've spoken to EE on 150 several times and it's still not sorted. I contacted one of my online accounts and they gave reset my info their end but it still doesn't work. It see...
