Bill

[Coal65]

Why has my Bill increased and with no e mails  or warnings , and I'm actually bankrupt so unless we can solve this I'll go elsewhere 

[Coal65]

Speak to an advisor 

[Chris_B]

@Coal65 unless you’ve been told of the price increase even though it is stated in your contract this cannot be enforced as you have to be notified within 30 days of that increase..   You need to call customer services and inform them you’ve haven’t been notified of this increase so it’s not applicable to you. 

[Coal65]

Whats the customer sevice contact number please

[Leanne_T]

Hi @Coal65 

You can call us on 150 from an EE phone, or 07953 966 150 from any other phone. 

Leanne. 

[Coal65]

Is this a free number 07954996150 to call or am i going to be charged a rate for this

[Leanne_T]

If you call from another provider this may be chargeable depending on the plan you have @Coal65 

Please see our Contact us page, for all numbers and ways to get in touch 🙂

Leanne.