The EE Community

Stay connected if your data runs out

Bill

I would like to find out what extra I pay for and I want cancelled why I’m owing so much last 2 months

Hello I got hooked up with EE broadband yesterday & i also payed for the WiFi enhancer and I get to stage 3 where it attempts to lower the ping and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...

Unable to receive 2-factor authentication SMS texts

This seems to have started just in the last couple of days - I am not receiving some SMS messages, in particular the 2-factor verification codes from my bank and credit card company. However, some other numbers have been able to send me texts.This i...

Website complaint

I switch from BT to EE broadband in the New Year. Despite several telephone calls and a visit to the local shop, EE are unable to link my mobile and broadband accounts.Recently tried to upgrade my SIM only plan on the website. Surprisingly won't let ...

Whats going on?

Whats going on? When will i get my internet back on 5g hub?

Resolved! HR Reference

Hi, I need to put a email address down for a reference from EE, can any one help me with this please?

package issue

Hi I purchased 20£ package which says 50 GB for month .But it's finish in half month barely 15 days although I use only tiktok and WhatsApp .. What could be the reason ??