Bill increase

[waynes4]

Just got new contract with ee and only just started and ee are increasing my contract by £4 from march even after getting a cheaper deal and getting told only would rise £2.50 per year now getting told its going to be £4  total rip.off ee is tells.you one thing the does enough 

[Northerner]

Hi @waynes4 

It is well advertised on your contract. Read here: https://ee.co.uk/help/billing-payments/guide-to-bill/about-annual-prices-changes

If you want to challenge then you'll need to speak to EE CS on 150. 

Thanks 

[Chris_B]

@waynes4  So you didn’t read any of the contract or the T&Cs of said contract but still agreed to it,   It’s a contract between yourself and EE and you have no idea what your agreeing too but still agreed to it,  crazy. 

[XRaySpeX]

An annual price change of £4 pm is for a handset plan. £2.50 pm would be just for a SIM-Only plan.

[waynes4]

My new plan started tuesday sim only stated on my deal it was £2.50 increase but email i got today says £4 

 

[waynes4]

 my sim only contact 

[XRaySpeX]

Your 1st image (EE email) shows this year's increase to be £4 pm.

Your 2nd image (your plan) shows this year's increase to be £2.50 pm.

Contradiction! Query it with CS.

[waynes4 · Accepted solution]

Been on with ee was sent in error been told to ignore  it 

[XRaySpeX]

So you should!