Bill higher after upgrade

Dunks91 · ‎30-01-2025

So I have recently upgraded as my contract was coming to an in March. My new contract is around £74 a month. I've checked through the app and says my next bill will be higher than usual, which will be around £134. Does this sound correct? As I take it, it's a month in advance and a lil more because of the date of the upgrade?

Chris_B · ‎31-01-2025

@Dunks91 It’ll also have the cost from when you got the device added to the bill if this tariff is more costly than the old one. You need to pay the difference to your billing date and the month ahead. It’s also an estimate wait until you are billed.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B · ‎31-01-2025

@Dunks91 It’ll also have the cost from when you got the device added to the bill if this tariff is more costly than the old one. You need to pay the difference to your billing date and the month ahead. It’s also an estimate wait until you are billed.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Schockwave · ‎31-01-2025

@Dunks91 , if you want more information, you can ring customer service and they will take a look for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.