02-05-2023 10:51 AM
Why has my phone bill increased from £63 to £91.52 over the space of two months? There are no additional charges on the £91.52 and I received an email saying my bill was increasing by 14% however, an increase of 14% on £63 is definitely not £91.52. By my quick maths, I calculate that to be around a 45% increase!!! Why the sudden, incredibly high increase???
02-05-2023 11:39 AM
Hello @lee_palmer11058 ,
Welcome to the community,
This is not customer service and there is no account access, so you will have to ring customer service and speak to billing and they can take a look for you and let you know.