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Big problem

Rafal3232
Explorer

‎09-08-2023 04:02 PM

by mistake now i have two contracts , no one wanted to help me , now i am not able to pay so much money you can lock me up because i have no way to pay anyway

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎09-08-2023 06:29 PM

Hi @Rafal3232,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having problems paying your bill.

When was the second contract taken out? Are you still within your 14 day cancelation period?

James

0 Helpful
Rafal3232
Explorer
In response to James_B

‎11-08-2023 02:52 PM

it wasn't long ago in april and when i was in the store uh no one wanted to help me i can't afford to pay two bills

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Rafal3232

‎11-08-2023 03:17 PM

Hi @Rafal3232,

As you are outside of your return period, I'd recommend contacting Customer Care on 150. If you explain what went wrong, the team will do everything they can to help you.

James

0 Helpful