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App store

Miron1
Explorer

Hello. I have a question: is it possible to buy a subscription to the Sony app store by providing only a phone number without having a SIM card? If you take a duplicate SIM card, is the first one blocked? Please let me know because I received a bill for £257 for purchasing a subscription on the Sony app store. Is it possible that someone could have done it, some fraudster, giving only the number A phone without a SIM card ?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Miron1  you can only have your phone number on one SIM card at a time.     To register a number for this sort of service a confirmation text has to be sent to that number.   

 I recommend you contact Sony about this ASAP and EE customer services.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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3 REPLIES 3
Miron1
Explorer

If there is a limit of 40 pounds, how come my account and receipt show the amount of 257 pounds for purchases on Sony? Please explain to me how. 

Chris_B
EE Community Star
EE Community Star

@Miron1  you can only have your phone number on one SIM card at a time.     To register a number for this sort of service a confirmation text has to be sent to that number.   

 I recommend you contact Sony about this ASAP and EE customer services.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star

@Miron1  As I said in your other post you need to call EE customer services and Sony about this, its  £40 per transaction.   You might want to read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.