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Am i able to merge EE accounts

fabio_Baptista
Investigator
Investigator

Hi,

I have an EE phone business account a new EE home (personal) broadband account.

Can i convert my numbers on the business account to a personal accout and then merge them to the EE broadband account?

Thanks

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

You may register any contract mobile nos. to a MyEE already containing an EE BB a/c.

Any reason why you can't do this with EE business mobiles?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I want to convert my mobiles to personal as well in the process.. after thats done will i be able to have all services under a single account?

bristolian
EE Community Star
EE Community Star

You'll need to do a change of ownership on the business mobiles, and convert those to personal. Then merge all the lines onto the chosen account.

Thank you. Is this done only by calling 150 or can it be done visiting a shop?

@fabio_Baptista   You need to call customer services to request this.  A store is there to sell not help with accounts. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.