Airtime Rewards - What happens if you redeem more than your bill total?

[symondsc]

Hi,

I'd like to know what happens if I redeem credit on Airtime Rewards that is more in value than my phone bill?

Example, 

My phone bill costs £25.72

I redeem £30.00 from Airtime rewards to put towards my bill.

Will it pay my months phone bill (£25.72) and then leave the remaining amount  (£4.28) in my EE account for the next months  bill or do you loose any credit over your bill amount?

Thanks.

[Katie_B]

Hello @symondsc. 

You can choose how much of your balance you want to redeem and put towards your EE bill. 

More information on Airtime Rewards can be found HERE. 

Katie

[symondsc]

Hi Katie,

as much as I appreciate your reply it doesn’t answer my question at all…. Did you read it or is it a generic response? 

[Katie_B]

Hi @symondsc. 

If you make a payment higher than your total bill, anything remaining will stay as a credit on your account towards your next bill. 

Katie