08-11-2025 04:14 PM
Hi,
Is it possible to add my wife as broadband account holder so she can call EE in case of issues ? I travel a lot for work and it's not practical if she can't manage the account in my absence.
08-11-2025 04:39 PM
No, you can't have more than 1 A/c Holder. However the A/c Holder can call CS to appoint a 3rd-party to handle day-to-day aspects of their a/c over the phone with CS on their behalf. They will not be cleared to affect contractual matters, like cancellation or upgrades.