Hello @AnaB1 ,
Welcome to the community,
If you click on your bill you can download it and see what the add-ons are on your bill. You can also scroll down when you look at plans and subscriptions at Mobile Add-ons on the home page.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
