Acessing bill

pearl8
Visitor

Hi,

I can not access my company bill and download..

page is coming up blank anyone know why???

3 REPLIES 3
Rach_H
EE Community Support Team

Hi @pearl8,

Welcome to the Community!

Are you having this trouble when you log into the EE app, or when you login online?

Rach

JaySpalding
Visitor

Been having the same trouble for the past couple of months, can log into the website, if i click billing it just loads the top and bottom banners but nothing in the middle. Tried clearing cache, different browsers, different computers and they all do the same. Looks like a bug on the page as it redirects to the login process a couple of times then loads the half-page.

Is there some trick to get it to load or just my account?

Rach_H
EE Community Support Team

Hi @JaySpalding,

Welcome to the Community!

We don't want you to have any issues with accessing your bills, so I can appreciate how frustrating this must be. I'd recommend giving our team a call, and they will be able to take a look, and help you get this sorted.

Rach