Accidentally cancelled my contract early

[Charlottegreech]

Can someone please help! I was browsing in my EE app and accidentally clicked “leave EE” suddenly I got a text message telling me the charge for ending my contact early is £987 and it’ll show on my final bill. 
Does this mean I’ve actually cancelled my contract and can it be reversed at all? 
I did call customer services they said to call back in 24 hours as sometimes it doesn’t appear on their end straight away but I’m so worried now.

[Profile closed]

Thank you so much because I started stressing 

Thanks for replying and now I can relax 😅

[Charlottegreech]

Honestly I felt sick I was so panicked but turned out I had nothing to worry about 🙂 glad I can help.

[Varmabvsr22]

Hi,

I did the same mistake. Do we need to contact them to let them know it was a mistake or it is just an information provided by them. 

please reply it would be really helpful.

thank you 

[XRaySpeX]

@Varmabvsr22 : No, you've  just requested cost info. if you were to cancel your contract.

[Charlottegreech]

I don’t think you need to contact them. I did because I was panicking but it turned out all I had done is request the information not actually end my contract. Hope this helps 🙂