Phone bill discrepancy

[OG60]

Why is my phone bill always more expensive than it should be and why can I not find/login or text and see an itemised bill?

[mod edit: added title]

[Ali_A · Accepted solution]

Hi @OG60 

Welcome to the community! 

Please visit our helpful View your monthly EE Mobile or EE Broadband bill page for the steps on how to view your bill 😊

You'll be able to see any additional charges that you have incurred above your basic charges. 

We have a great article, Reduce my bills and manage my spending, to help you with managing mobile spending, understanding plan inclusions, and accessing support for bill payments.
As well as our Manage your subscriptions page. 

You can also restrict additional charges with Spend Caps, just visit Set up and manage Spend Caps to find out more. 

Ali