£800+ bill whilst abroad

[LRobbo90]

I recently travelled to thailand. I bought a 7 day add on when i landed in order to be able to do anything on my phone. Once this ran out i purchased a thai sim on the airlo app for the rest of my trip. Any calls from that point was incoming and have come to a cost of £846.70! When i couldnt do anything with my EE sim outgoing or for data without an add on of £25 a week. Which is why i then got a thai sim as advised by multiple people for cheaper as i just needed data. Has anyone else had these sort of ridiculous charges for incoming calls and was anything done to help? Also because this is unpaid my phone has now been suspended but it has also restricted incoming calls when i am an emergency number this is disgusting! I understand outgoing but not incoming! I have been with EE since orange merged and became EE and never had any issues until now. Not a chance i am being charged this for incoming calls can anyone help? 

[XRaySpeX]

See https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/thailand. where it states :

Receiving a call	£1.66 per minute

Once your 7 day add-on had run out, you became liable to this charge. If you didn't want to take incoming calls & pay for the pleasure you should've removed your EE SIM or disabled it by putting it into flight mode.