£791 charges in 7 days abroad in Barbados set up plan for £850 per day to use

[Chris_B]

@dgdelectrical   Sorry but what are you trying to say ?   

[Christopher_G]

Hi @dgelectrical

Welcome to the community.

Could you give us a bit more information about what has happened. Is your line on a business account or a personal one?

Chris

[dgdelectrical]

OK

Yes on Business account 

I'm saying i set up a plan to ease cost of using phone abroad @£8.56 per day and I've had text messages from ee saying bill more than usual make a payment ive logged on and seen additional charges added to account of £791.43

[Christopher_G]

Thanks for clarifying, @dgelectrical.

Does the add-on show as active in your My EE account? Are you only calling UK mobiles and landlines?

Chris

[XRaySpeX]

Which add-on is the £8.56 per day for? If, say, it's a data add-on you'll still be paying for calls & texts as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/barbados .