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08456

Alan241
Contributor
Contributor

‎20-12-2024 10:45 PM

I recently contacted EE regarding blocking 08456 nos. However it seems they are still getting through. Best I contact EE again to check I certainly don’t want to keep paying for calls im not making 

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎20-12-2024 11:29 PM - edited ‎20-12-2024 11:32 PM

You don't pay for receiving calls. So who's dialling them from your phone? You should be careful who you lend your phone to. I'm not sure EE are able to block outgoing calls for you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Alan241
Contributor
Contributor
In response to XRaySpeX

‎21-12-2024 05:01 AM

Ive looked into this. 0845 nos were stopped in 2014 due to costs and are receiving only. Still not sure where my call charges came from

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XRaySpeX
EE Community Star
EE Community Star
In response to Alan241

‎21-12-2024 06:12 AM

Your bill should tell you if you look at its breakdown.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Alan241
Contributor
Contributor

‎21-12-2024 09:44 AM

Spoke to a very nice person at EE. Think I understand how it works now. EE canot block 0845 nos u less you put a zero cap on extra charges. As these will restrict sms photos being sent I’ve put a minimal cap value in place. Will see how this pans out.

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