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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

James_B by • EE Community Manager
  • 4036 Views
  • 60 replies
  • 16 Helpful

Customer Service is a joke

After visiting my local EE store to  try an resolve my issue, I was told it could only be dealt with by calling EE Customer services or using the webchat service.I have rung customer services 3 times today, each time after being on hold for over an h...

Kaifer by • Explorer
  • 47 Views
  • 2 replies
  • 0 Helpful

Staffing and communication

Very tired of waiting after waiting on hold by phone or webchat, getting no answer from staff.Will be switching all my 3 numbers to an alternative. This could have been avoided, but unless the service improves, more will not be staying 

71MC71 by • Explorer
  • 47 Views
  • 2 replies
  • 1 Helpful

Resolved! Re: Grassroots

Hi there, I'm currently a grassroots manager for an under 8s team and was wondering if there is any sponsorship available to help with our team?

Resolved! Payroll & HR contact

Can anyone help me please with contact details for payroll or HR?I'm an EE staff member (long term sick), I haven't received any payslips since I don't know when & I also need to speak to HR.

GillianR1 by • Investigator
  • 1234 Views
  • 9 replies
  • 2 Helpful

Resolved! Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Resolved! A big thank you to Andrew

I'd justkke to say a massive thank you to Andrew Kennedy who was incredibly helpful when my daughter was in Canada and was the victim of a scam set up by people pretending to be EE, who had managed to delete her id and scammed her into setting up a n...

Resolved! Reference

Hi all. I am currently in the reference stage of my interview process. I need to provide my EIN/UIN for this however I don’t have any copies of any pay slips or my p45 and I left around 3/4 years ago. I’m wondering if there’s any way to retrieve this...

Resolved! Grassroots sponsorship

Good Afternoon,   I hope this message finds you well, I am writing on behalf of a newly formed junior section of Rugby Town FC, one of the largest and most established football clubs in the town. As we prepare for our first season, we are looking for...

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